Privacy Policy
Our contact details
Company: My Thriving Child
E-mail: [email protected]
Website : www.mythrivingchild.
The type of personal information we collect
During our relationship if you become my client, I will likely become privy to information or data about yourself and your family, including but not limited to: session notes, emails, intake form and the therapeutic agreement.
We currently collect and process the following information:
- You personal identifiers, contacts and characteristics (for example, name and contact details)
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- Newsletter subscription form (online)
- Intake form for 1:1 clients
- Therapy/Coaching sessions
We use the information that you have given us in order to:
- Better understand the context for the support you are seeking from our services
- Be able to contact you about coaching sessions and other services
- Include you in our mailing list for future communications.
The information exchanged between Hannah and clients is confidential except as required by law.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by emailing [email protected]
(b) We have a contractual obligation.
How we store your personal information
Your information is securely stored.
We keep all personal information for a period of 6 years. We will then dispose your information.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at [email protected] if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at [email protected].
You can also complain to the ICO if you are unhappy with how we have used your data. The ICO’s address:
Information Commissioner’s Office Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Helpline number: 0303 123 1113 ICO website: https://www.ico.org.uk
